Instructions for Pass Holders
Congratulations! You're saving a bundle by purchasing a pass. Your pass consists of one wearable badge on a neck strap with your name on it.
Flex Pass holders can redeem up to 6 tickets, and Carte Blanche holders can redeem up to 12 tickets.
You can redeem up to two tickets per show -- so bring a friend! (This person will not receive a badge of their own, and so must attend with you, as your guest, in order to receive priority seating at shows.)
Plus, if you wear your badge, you and one guest are entitled to free entry to the Opening and Closing parties, as well as all Mixers. (Carte Blanche holders are welcome with one guest at exclusive Donor events as well.)
In order to attend shows, all pass-holders must redeem their passes for tickets to specific showdates and times, then pick up tickets in-person at the Festival Box Office in advance. A badge alone does not allow entry to shows. Tickets cannot be printed at home.
Choose your shows early! Pass-holders are guaranteed a seat only through Labor Day. After that time, pass-holder tickets are subject to availability.
How to Redeem your tickets:
Check the schedule (available beginning in June) and pick which shows you want to see.
Choose from the following three ways to book your tickets:
- BY PHONE. (Easiest) Call OvationTix, our ticketing service, and they can help you redeem the tickets included with your pass. Dial 866-789-TENN (8366), ext. 1.
- ONLINE. Click the "Patron Login" button on the upper right corner of our website. Enter the email and password of the person who booked the tickets. Once logged in, you can redeem your tickets.
- IN PERSON. Not recommended. If you want to wait until you get to Provincetown for the Festival, visit the ticket office to order your tickets any time after 10am on Wednesday of Festival week. However, you may risk shows being sold out.
Pick up your pass and tickets at the Box Office any time after 10am Wednesday of Festival week.
2020 Box Office Location
To Be Announced
Hours In-Person: Festival Week
Wednesday, Sept 23, 10am-8pm
Thursday, Sept 24, 10am-8pm
Friday, Sept 25, 10am-8pm
Saturday, Sept 26, 10am-8pm
Sunday, Sept 27, 10am-5pm
Hours By Phone
866-789-TENN (8366) Ext. 1
Monday to Friday, 9am-9pm
Saturday and Sunday, 10am-6pm